Email Updates & Newsletters
How can I unsubscribe from all email updates or newsletters?
If you no longer wish to receive our updates, simply click the 'Unsubscribe' link at the bottom of any email we've sent/ You'll be directed to a confirmation page to complete the process.
Why am I not receiving any newsletters or email updates?
Our emails may be going to your junk or spam folder — please check there first.
If you still can’t find them, feel free to contact us at customers@loveandbravery.com or speak to us via our chatbot — we’re happy to assist!
Website Help
What is a Backorder?
Backorders are items that are currently not in stock, but expected to arrive within 2–3 months.
These items are made available for purchase in limited quantities, and sizes may sell out quickly. We may open a second backorder if there’s strong demand.
How do I order a backorder item?
Add the item to your cart and proceed to checkout as usual. Once the stock arrives, your item will be shipped within 3-5 working days via your selected delivery method.
Please note: While we aim to meet estimated timelines, unforeseen delays (such as weather or customs issues) may occur. You’ll be notified by email if there’s any delay.
Will a sold-out item be restocked or made available for backorder again?
Restocks and additional backorders depend on demand and are not guaranteed.
To be notified when an item is available again, join the Waiting List on the product page. Simply enter your name and email, and click “JOIN WAITING LIST.”
Account Help
How do I reset my password?
Click ‘Forgotten Password’ on the login page and follow the instructions provided.
Please ensure that:
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You’ve selected the correct country code, and
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You’ve entered only your mobile number (excluding the country code) in the input field.